Web.com Review

User Rating: 6.7/10
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Web.com's services in the World Wide Web began in 1997 to a few hundreds of thousands clients. From the start, web.com was successful in the field of e-Commerce, building web sites, and in the registration of domains. A few years thereafter, web-com started to branch out into hosting. In 2001, web.com hosted more than a million domains. Its clientele has not declined throughout the years, but continues to build up. With several online services, other than web hosting, Web.com's capabilities are a combination of being among the pioneers and innovators of the industry. It surely is worthy of your choice.

Service Details

Domain Name: Free
Disk Space: Unlimited
Traffic/Bandwidth: Unlimited
Starting Price: $11.95/mo
Money Back: None
Advertising Credits: None

Core Hosting Features

  • Free Domain Name
  • Unlimited Hosting Space
  • Unlimited Bandwidth
  • Unlimited FTP Accounts
  • Unlimited Hosted Domains
  • Unlimited MySQL Databases
  • 99.9% Guaranteed Uptime

Marketing & Bonus Features

  • Complete Site Building Tools
  • Open Source Applications
  • Website Traffic Stats
  • A choice between Windows or Linux hosting

Summary & Extras

Web.com eliminates the hassles related to choosing which plan is the best for your company, because it offers just one plan with a base price of $11.95 per month. You could choose to lower the monthly bill by committing to a longer duration of contract.

Website Building Tools

Its onsite builder package comes with user-friendly tools for building websites, featuring hundreds of basic templates so that you can customize designs.

Reliability

Reliability for its uptime guarantee is 99.9%, and it could never go down. In addition, in providing web hosting services to all of its customers, it is using wind power as an energy resource. This is very impressive because of the way that web.com handles its operations and services; no one could ever think its powerful and efficient hardware (such as h2 back-ups, Cisco routers, diesel generators and redundancy protection) is powered by wind.

One established reputation about web.com is that it will take a super powerful storm to topple down your web site. It's Advice and Resources Section offers a nice and friendly touch, along with sufficient articles and informational resources on solving simple problems with your web site.

Pricing Concerns

Because it is a one hosting plan, the price is a take-it or leave-it scenario, mostly because it has neither a more expensive, nor a cheaper hosting package. Its single hosting package plan comes in at $11.95 each month, and its billing cycle is every four weeks. It may seem to be expensive compared with how competitors pack their plans, but Web.com's pricing is levelled at premium or professional, and it delivers on exactly how much it is valued against most competitors in the industry. While web.com may not be for a business that has set a cap on its hosting budget, it is truly worth your consideration when you scrutinize its features.

Customer Support

Because web.com offers a single hosting plan, its customer support system is never in trouble. It can bypass complicated issues regarding the condition of the website and the customer's account. And since it is adept at providing its customers what they need without much fuss, web.com does not see the need for instituting a live chat support as most other web hosting providers do. Rather, web.com provides a telephone number and an e-mail support system for technical services. Irrespective of its simplicity however, there is still a bit of controversy on providing more help to its customers.

Ease of Use

Web.com's single hosting plan package means that all of its resources and capabilities are concentrated on that particular plan. This includes providing you with a very user-friendly interface, easy to optimize static system, and easy to understand services. Based on experience, web.com is very responsive, helpful, and knowledgeable on almost all kinds of technical problems.

Money Back Guarantee

Not listed.

Bottom Line

Though it may seem that web.com could not be the top choice, particularly to techies and entrepreneurs, it is nevertheless among the top choices for those who do not want to bother themselves in making a decision. However, you get better value for money with other web hosting service providers.